Automating the car dealership experience in the modern world: The title of the company for my project is Condor Automotive Group, a local automobile dealership with three dealerships near the Philadelphia and Delaware region. I would like to incorporate UPS DIAD technology (scanners that UPS delivery staff use) as a customer relationship management system into the dealership service department to track status of repair, as a competitive advantage. Customers could log onto the dealer\’s web site to check repair progress. Upon completion, order is updated and an email alert would be sent to the customer and customer service advisor when repair has been completed. Instructions: You have been asked by the executive committee of your company to research a technology that addresses a specific business issue within your company and to write a report on the technology solution for the executive management team, giving the strategic implications of the information technology solution on your business for the next three years. The executive committee has identified a number of potential research topics (not intended to be all inclusive) that include: The Internet-Business Extranets E-commerce Web Site Development Webmasters Social Networking Management Outsourcing Reengineering Downsizing Value Chains Systems Integrators Corporate Applications Executive Support Systems Expert Systems and Intelligent Techniques Decision Support Systems Transaction Processing Systems Knowledge Management Systems Group Collaboration Systems Intranets Telecommunications and Networks Client/Server Processing Local Area Networks Teleconferencing and Videoconferencing Internet2 Internet Search Engines Wireless Applications Virtual Private Networks IS Acquisitions Cost Justification Systems Development Life Cycle Prototyping Weighted Criteria Analysis Companies Microsoft Oracle-People Soft Google SAP AG Mergers & Acquisitions Miscellaneous Computer Ethics Virtual Reality Multimedia Telecommuting Data Security International Issues Computer Based Learning Technology Multicore processors Virtualization Wireless Handhelds On-Demand Computing Open Source Software Web Services and Service Oriented Architecture End User Software/Applications Databases Data Mining Enterprise Applications Project Management Requirements. From one major area pick at least one topic and write your report following this general outline: Purpose of the Report. Background of the Company IV. Discussion of Current Business Issues. Research Findings on the Topic. Recommendations for the Executive Management Team. Other back material as needed, detailed tables, extended quotations from which shorter quotes are taken, etc. The paper should be between 8 and 10 double-spaced pages (excluding attachments) the paper should be researched with no fewer than five citations. You can use Applied Business Research under the Keller Online Library for your research. Drop your project in the Dropbox no later than 11:59 pm MT, Sunday, week 6. Grading will be as follows: Content Abstract Purpose of the Report Background of the Company Discussion of Current Business Issues Research Findings on the Topic Recommendations for the Executive Management Team Clarity Grammar Spelling Readability Exhibits Graphs Table of Content Page numbers Bibliography Note: Refer to the Policies section under Course Home for important information about academic integrity and plagiarism. Penalties for plagiarism are severe.\n\n\n
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