Chapter one of the Palmer textbook presents change management as both a creative and rational process. Provide at least two examples of how the change process is both a creative and rational process using the change stories presented in chapter one of the Palmer textbook.

1.Chapter one of the Palmer textbook presents change management as both a creative and rational process. Provide at least two examples of how the change process is both a creative and rational process using the change stories presented in chapter one of the Palmer textbook. (Chapter 1 is attached)

2. From the change failure in chapter 1 identify the most significant change failure that was made in one of the organizations. Fully explain your answer.

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