You are the HR Officer in a retail organization. There are 500 employees in the organization, many of them working on a part-time basis. There have been a number of people-related issues in recent times which has meant that you have been busy with the following tasks:
– Supporting an employee who was attacked by a customer
– Recruiting 40 extra employees for the Christmas rush
– Putting in place a new performance management programme
All has gone well, and everyone thinks that you did a really good job. Your local CIPD branch has heard about this and has asked you to write an article for their newsletter.
The presentation title you have been asked to address is:
What is required to be an effective and efficient HR professional, and how do you ensure that you are effective and efficient?
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