Discuss Brents legal rights under Australian Consumer Law?

Order Description

Description / Requirements
Kate and Brent Smyth, an Australian couple in their late 50s, dreamed of touring Canada. Brent researched online travel packages. ROCKY TOURS was one website which had a 20 day coach, train and river tour of Canada. As Brent was reading the details of the tour a small pop up box popped up in the right hand corner of her screen, which stated live chat, this is Melody, can I help you? Brent stated that he was looking at the 20-day coach, train and river tour. Brent told Melody that he and his wife needed a tour that was not too strenuous and his wife had some difficulty walking. Brent also told Melody that he was concerned about the river part of the tour because his wife Kate cannot swim. Melody told Brent that the river part of the tour was a leisurely 8-hour cruise down a river in Canada and that it would surely be suitable for both Kate and Brent. Brent was satisfied with this reassurance from Melody and booked the
?????????
Deakin\’s Bachelor of Commerce and MBA are internationally EPAS accredited. Deakin Business School is accredited by AACSB.
??
tour for them both paying a total sum of $12,000 for the two of them. Brent ticked the box online, agreeing to ROCKY TOURS terms and conditions (however he did not read them). The terms and conditions state
?that:

??ROCKY TOURS are not liable in any way whatsoever for any death, personal loss or injury
?sustained at any time whilst on their tours. The terms and conditions further state that
?the Australian Consumer Law does not apply to any tours purchased through ROCKY
?TOURS.
?ROCKY TOURS sent Brent a brief itinerary which detailed which days Brent and Kate would be on the train, on the bus and on the river cruise. Kate and Brent were having a fabulous time on their holiday until day nine (9), which was the river cruise. Their tour guides told them that they had get into rafts and travel down the rapids. Day nine (9) was a total of eight (8) hours, rafting in rapids. This was not included in the itinerary, nor advised by Melody to Brent prior to booking the tour. Brent told the tour guides that Kate could not swim and that they did not want to go in the rafts. Brent and Kate were told they had to as they were in the wilderness and it was the only way to get down the river. Unfortunately Brent and Kates raft was overturned in the churning rapids. Kate tried to stay afloat in the river however of course she could not swim and drowned.
?????????Brent is devastated and wants to sue ROCKY TOURS. ROCKY TOURS say they are not liable and are relying on their terms and conditions which Brent accepted on their website.
Discuss Brents legal rights under Australian Consumer Law?
e.g. For Bachelor of Commerce core units: Students must correctly use the Deakin Harvard style of referencing.
Case Study
Word Count: 1500 words excluding, quotations, citations and reference list (10% leeway).
Submission Instructions Research Guidelines for the Case Study:
You are expected to conduct your own research on the topic. There is no limit as to the number of resources that can be used but all material must be sufficiently and correctly referenced.
The textbook is not to be used as a reference.
???Page 2 of 4
?
CHECKLIST:
Before submission, please check whether you have …
Saved the assessment as a word document (.doc or .docx ONLY).
Font Calibri and Size 11
Line spacing 1.15
Paragraph line spacing Double
Completed all elements of the assessment.
Included a word count.
Complied with the referencing rule.
Checked for any plagiarised material.
Proof-read the document for any mistakes or errors.
You must keep a backup copy of every assignment you submit, until the marked assignment has been returned to you. In the unlikely event that one of your assignments is misplaced, you will need to submit your backup copy.
Any work you submit may be checked by electronic or other means for the purposes of detecting collusion and/or plagiarism.
When you are required to submit an assignment through your CloudDeakin unit site, you will receive an email to your Deakin email address confirming that it has been submitted. You should check that you can see your assignment in the Submissions view of the Assignment dropbox folder after upload, and check for, and keep, the email receipt for the submission.
Notes
Penalties for late submission: The following marking penalties will apply if you submit an assessment task after the due date without an approved extension: 5% will be deducted from available marks for each day up to five days, and work that is submitted more than five days after the due date will not be marked. You will receive 0% for the task. \’Day\’ means working day for paper submissions and calendar day for electronic submissions. The Unit Chair may refuse to accept a late submission where it is unreasonable or impracticable to assess the task after the due date.
For more information about academic misconduct, special consideration, extensions, and assessment feedback, please refer to the document Your rights and responsibilities as a student in this Unit in the first folder next to the Unit Guide of the Resources area in the CloudDeakin unit site.
Building evidence of your experiences, skills and knowledge (Portfolio) – Building a portfolio that evidences your skills, knowledge and experience will provide you with a valuable tool to help you prepare for interviews and to showcase to potential employers. There are a number
Page 3 of 4
?
of tools that you can use to build a portfolio. You are provided with cloud space through OneDrive, or through the Portfolio tool in the Cloud Unit Site, but you can use any storage repository system that you like. Remember that a Portfolio is YOUR tool. You should be able to store your assessment work, reflections, achievements and artefacts in YOUR Portfolio. Once you have completed this assessment piece, add it to your personal Portfolio to use and showcase your learning later, when applying for jobs, or further studies. Curate your work by adding meaningful tags to your artefacts that describe what the artefact represents.
Currently 2 writers are viewing this order

Use the order calculator below and get started! Contact our live support team for any assistance or inquiry.