1.Explain the major ways in which the government is an important participant in the labor relations process.

2.What are the major activities of the AFL-CIO today? What is the purpose and role of the organization?  The American Federation of Labor and Congress of Industrial Organization.

3. Explain the purpose, structure and major functions of the NLRB. What are the major criticisms of the Board and its processes?

4. A thin line differentiates employee grievances and employee complaints. Discuss the problems involved in defining a grievance, indicating why a broad definition of employee grievances is both confusing and necessary

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