the realtionship between the total quality management practices and operational performance

I need detailed answers for the following four questions : 1.MAIN LEARNING POINTS (limit your answer to the required space) a) Summarize the paper highlighting the main points. (in 1 page) 2. CRITICAL ANALYSIS (limit your response to the required space) a) Do you disagree with any of the paper parts? Why? (in page) b) Are the study methodology and its findings applicable to other or allindustries? Why? (in page) 3. Practical Implications (in one page) Do you think that this study is appropriate for the GCC region? Why? 4. Future Directions (in one page) What will you do to take this research a step further?

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